Grow your business with our
e-commerce solutions

As part of the Otto Group we are a leading provider of order fulfilment, customer service and tech solutions for the e-commerce industry in the South of Europe.

We drive efficiency, customer satisfaction and growth

We are an experienced company providing order fulfilment, customer service and tech solutions tailored for the e-commerce market.

Whether you’re a small boutique or a large-scale enterprise, our solutions adapt to your business requirements and direction.

Our methodology combines technology, strategies and support to revolutionise your operations. From inventory management to order processing, from shipping logistics to customer service, we are by your side every step of the way.

We have supported our
clients for 20 years

With us you become a market leader.

Retail & E-commerce

We manage online orders, inventory and customer service.

Fashion & Apparel

We handle inventory for product variants, size management and order fulfilment.

Health & Beauty

We manage order processing, inventory tracking, shipping, electronic product management, serial numbers, warranties and after-sales service.

Consumer electronics

We handle inventory, order accuracy, compliance with regulatory standards, the ordering process, product traceability and customer service.

Our Solutions

Benefit from an integrated ecosystem that optimises your operations.

Order Fulfillment

Manage the order fulfillment process, streamline your operations and
minimise logistics costs.

Order processing
Shipping:
Tracking
Returns

Customer Service

Achieve higher customer satisfaction, improve retention rates and
increase brand loyalty.

OneTouch
Multichannel AI
Compliance

Tech Solutions

Improve operations efficiency, enhance customer experience and
increase your revenue streams.

Smart delivery
Process development & optimization
Integrations
Complex solutions

Grow your business leveraging our 20 years of experience