Order and logistics management with Hubrise and Hermes: a strategic partner for your e-commerce

When your partner with Hubrise and Hermes, your e-commerce benefits from streamlined logistics and seamless order fulfillment at every stage of the process.

Hermes Fulfillment provides cutting-edge warehousing, while Hubrise optimizes the process to ensure a fast and reliable service

Hermes Fulfillment, the warehouse and returns logistics specialist, advanced warehousing facilities and extensive logistics capabilities across Europe, while Hubrise optimizes each step for a fast, reliable, and streamlined service.

With our infrastructures, we can easily manage 80k order/day per brand.

Complete Fulfillment Solutions Tailored to Your Business

From the moment an order is placed to final delivery, we handle every step with precision and care. Our service adapts to your specific needs, offering dependable support for fast-growing e-commerce operations.

Why Choose Hubrise for Order Fulfillment?

Operational Excellence

Combining Hermes Fulfillment’s logistics expertise with Hubrise’s intelligent order management results in smooth, high-performance operations.

Automated Warehousing

Orders are processed with speed and accuracy using Hermes’ automated warehouse systems, designed to scale with your business.

Scalable Logistics Infrastructure

Our fulfillment network integrates easily with major e-commerce platforms and marketplaces, making expansion effortless.

Hassle-Free Returns

Hermes handles returns with streamlined processes that reduce turnaround time and boost customer satisfaction.

European Distribution Network

Access Hermes’ extensive European logistics coverage to ensure fast deliveries and strong market reach across the continent.

Scalable Solutions

Whether you're just launching or already established, our services adapt to your growth and changing requirements.

Global Reach

Expand beyond borders with fulfillment centers strategically located for global distribution.

Trusted Industry Experience

With more than 20 years in the field, we bring reliability and deep expertise to every order you ship.

Around-the-Clock Support

Our team is available 24/7 to provide guidance and troubleshoot issues whenever they arise.

Customer experience

Our fast and reliable shipping increases your brand loyalty and customer satisfaction.

Sustainability

Choosing environmentally friendly packaging and responsible processes reflects our commitment to a green future.

Advanced technology

Our integrated systems allow you to monitor every stage of order fulfillment, ensuring real-time control.

Security

We offer high security standards to ensure the confidentiality of your business information and to protect your customers' personal data in compliance with the GDPR.

Compliance

We ensure that every shipment complies with local, international and European regulations.

Who is Hermes Fulfillment

Hermes Fulfillment is one of Europe's leading logistics providers for e-commerce, renowned for its advanced warehousing infrastructure, reliable processes, and a comprehensive returns management system.

Serving some of the biggest e-commerce shops in Europe, Hermes Fulfillment’s extensive European network ensures rapid, precise, and scalable delivery solutions.

Through our strategic partnership, Hubrise and Hermes Fulfillment deliver exceptional service quality and efficiency, providing unparalleled advantages to our clients.

Receiving and Storage

Every item is logged and stored in our technologically advanced warehouses, ensuring traceability and impeccable organization for optimal order management.

Picking and Packing

We use automated systems to speed up picking and packing, ensuring maximum accuracy and reduced processing times. Every order is prepared with care and tailored to customer specifications.

Fast and Reliable Shipping

We collaborate with top couriers to ensure punctual and reliable deliveries, reducing shipping times and boosting customer satisfaction.

Returns Management

Returns are handled through a fast and efficient process, including quality inspections and reintegration of items into inventory. This ensures a smooth and hassle-free experience for the customer.

Cost reduction

Access cutting-edge warehouses, technology and teams without massive long-term investment.

Scalable Solutions

Whether you're just launching or already established, our services adapt to your growth and changing requirements.

Global Reach

Expand beyond borders with fulfillment centers strategically located for global distribution.

Trusted Industry Experience

With more than 20 years in the field, we bring reliability and deep expertise to every order you ship.

Sustainability

Choosing environmentally friendly packaging and responsible processes reflects our commitment to a green future.

Advanced technology

Our integrated systems allow you to monitor every stage of order fulfillment, ensuring real-time control.

Around-the-Clock Support

Our team is available 24/7 to provide guidance and troubleshoot issues whenever they arise.

Customer experience

Our fast and reliable shipping increases your brand loyalty and customer satisfaction.

Security

We offer high security standards to ensure the confidentiality of your business information and to protect your customers' personal data in compliance with the GDPR.

Compliance

We ensure that every shipment complies with local, international and European regulations.

We drive efficiency to streamline your operations

At our hub, efficiency is the cornerstone of our operations. Leveraging smart technologies and systems, we optimize your e-commerce operations, leaving you free to focus on your core business.

Through our commitment to efficiency at every stage, we transform your logistics operations into an optimized process, offering significant savings in time, resources, and expenses.

A next-generation sorter for unmatched accuracy and speed

The advanced sorter streamlines the picking process by selecting products in large batches, which are then separated precisely according to individual orders. This innovative system considerably lightens the workload of our packaging team. Before the package is sealed, each item and the corresponding shipping document are scanned for precision and efficiency.

8.6 M products processed on exit

Handles products up to 1 m and max. 7 kg

1.3k customer parcels/hour

9k products sorted/hour

3M parcels dispatched

Our order fulfillment services

Good receipt

We perform quality and quantity inspections to ensure that goods meet your requirements and are defect-free.

Order receipt

We integrate with your e-commerce platform and systems to capture and process incoming orders.

Easy picking

Our system picks 13,000 items in one step, increasing picking speed and accuracy, reducing movement and material waste.

Batch preparation

Our RFID tag simplifies batch management, control, counting and tracking. We manage multiple shipments, speeding up handling and reducing preparation time.

Sorter

Our sorter minimizes picking and packing errors and ensures complete items tracking. Goods are sorted on 22 chutes for 160 orders per minute.

Packing

We scan the package to check its completeness and apply a destination and return address label. We can include promotional items, flyers or catalogs in the package.

Shipments

Your shipments are organized by priority or courier, with defined pickup times for efficiency. If multiple couriers are available, parcels are organized and split to minimize later sorting.

Single & Bulk orders

Our software optimizes single order handling by reading barcodes, associating customers, and preparing shipping labels. We combine bulky and smaller items into one package to minimize shipping costs.

Returns & Exchanges have never been easier

Upon arrival at our hub, returned packages are registered, inspected, and analysed. We confirm that each item matches the customer’s order and its condition. Good condition items are repacked and stocked, while defective items are discarded.

Our method facilitates efficient handling, saving space and reducing waste by allowing returns to be stored anywhere in the warehouse.

Business Intelligence for making data-driven decisions

Our Business Intelligence platform is not just an analysis tool; it’s a strategic asset designed for a 360-degree view of key business data. Beyond mere data collection, we provide actionable insights to enhance understanding, strategy, performance, and growth.

Our expertise to streamline your operations

With 20 years of experience in e-commerce customer service, we provide tailored solutions to your business and customers’ unique needs. Our team ensures prompt and professional responses to customer enquiries, leading to higher satisfaction levels and increased brand loyalty.

Warehouses

The warehouses are designed for order fulfillment management and enables efficient and accurate handling of goods from the online and retail channels. Their ability to adapt to the challenges of e-commerce and multi-channel has enabled us to ensure quality service to bonprix customers and contribute to their success in the fashion market.

Size & Layout

The 13,000 sq meter warehouses are structured for diverse product handling, seamless access, optimal space utilization, and effective order processing.

Technology

Integrate inventory management, automations, and real-time tracking, promoting precise inventory supervision, efficient pick-pack operations, and real-time updates on inventory and order status.

Strategic location

Situated between Milan and Turin, the warehouses enable quick highway access, facilitating faster deliveries and enhancing supply chain efficiency.

Security

Equipped with security devices such as surveillance cameras, access controls, and comprehensive fire prevention provisions to safeguard stored items.

Scalability & Flexibility

Adaptable to fluctuations in inventory levels to handle seasonal demands or unexpected spikes in order volumes.

13,000 sq meters multifunctional space
6 & 12 meter ceilings
1,500 sq meters vertical storage
15 minutes from the A4 Turin-Milan highway

Order management with Hubrise and Hermes Fulfillment

Leverage the combined expertise of Hubrise and Hermes Fulfillment for more efficient logistics. Contact us to discover how we can optimize your order management.

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